Services · Testimonial video
Testimonial video that wins you the work.
Testimonial video production in Hertfordshire. Your customers, on camera, telling the story buyers actually trust.
Where this fits
Customer and case-study films are some of the most persuasive proof a business has. We build them to be used in sales conversations and on the pages where buyers decide, and we cut each film into shorter proof assets so one interview works across your site, your outreach and your social channels.
Case study films
A practical lesson on yield, from working with a manufacturer
Unisort x Kingston University case study
What this covers
Proof, in your customers' own words.
Testimonials are not just reviews. They are stories and genuine feedback from people who have been on the journey with you, produced so a potential client sees the real benefit of choosing your business.
Customer story films
A full case study on camera: the problem, the work, the result.
Client interview shoots
Relaxed, well-directed interviews that capture emotion, not just words.
Sales-ready cutdowns
Short versions made for proposals, follow-up emails and sales conversations.
Proof for the pages that convert
Placed where buyers decide: service pages, landing pages, pitches.
The things people say before a customer film gets booked.
These come up on almost every one of these projects, and none of them stop it happening. It usually helps to say them out loud early.
Asking a customer feels like a favour
Most people hesitate here, because the relationship matters more than any film. In practice, a customer who is pleased with the work is usually glad to be asked, and it helps if the ask is small and the filming is easy for them.
The quotes on the website carry no weight
A written testimonial with a name and a job title underneath could have been written by anyone. A buyer reading it has no way of telling whether the person is real, or whether they would still say it today.
The story only works when you tell it in person
Someone in your team can explain the project properly in a meeting, with the detail and the result. That version never reaches the buyer who is reading your website at nine in the evening and making up their own mind.
One planned filming session with your customer, cut into the pieces you actually need.
We plan one filming session around your customer, so their part of it stays short and straightforward. That session gives you a hero film telling the whole story, a run of short films for social, eight to ten pieces in all, and photography captured at the same time. The longer film sits on the website, the shorter pieces go out on social, and your sales team has something specific to send when a buyer asks whether you have done this before.
The finished films and the footage we capture are yours, to send to a prospect, include in a tender, or put on your website and in proposals, without any additional usage fees.
How we look after the people on camera.
The first thing most people want to know is what all this asks of their customer. It is a fair question, so here is how we handle it.
We help you make the ask
Before anything is booked we write a short note you can forward to the customer, setting out what is involved and how much of their time it takes. People say yes more readily when they can see the shape of it, and the ask lands better coming from you.
Nobody is asked to learn a script
We send the questions over in advance so nobody is caught out, then we have a conversation on the day itself. False starts are edited out, and people who tell us they are hopeless on camera usually come across very well once they are talking about their own work.
Your customer sees it before anyone else does
They get the edit to review before it goes anywhere, and anything they would prefer left out comes out. Most people ask for very little, and it is worth doing anyway, because the relationship carries on long after the filming.
Starting with one story
Most companies begin with a single customer, so they can see how it goes before approaching anyone else. That is the Pilot Session at £3,500, delivered within 21 days, with a sixty-day posting plan so the pieces have somewhere to go rather than sitting in a folder.
Customer and case study films for Unisort with Arbuthnot Latham, Consalia and Timber Connection.
Start with one customer story.
The clearest way to know whether this works is to try it once. A Pilot Session is one filming session with one of your customers, with video and photography captured together. We turn it into a hero film and a run of short films for social, delivered within twenty-one days. If you continue with us within sixty days, half the fee, £1,750, is credited against your first six months. Every number, and the monthly plans, are on the pricing page.
A short conversation about what you are trying to achieve, and how video could support it.
Good to know.
How much does a testimonial or case study video cost?
How long does it take to get the finished films?
How much time does this take from us and from our customer?
What do we own and where can we use the films?
Is it awkward asking a customer to take part in a video?
What if our customer is nervous or not confident on camera?
Some of the brands and organisations we have worked with
What clients say
“From filming on location and editing remotely filmed clips to animation, voiceovers and social ads, Lumira treats every project with care, attention to detail and insight. It is why we have a longstanding relationship with the studio.”
“I have absolute faith in his professionalism and reliability when out on shoots for me. Everyone loves him and the end product is great quality.”
“Lumira has been a joy to work with. A true professional company who really cares about the output that they deliver. Would recommend to anyone!”
“Totally professional, and patient with me as a host. The end result was of quality you would only expect from the best in the business.”
“Professional, knowledgeable and productive. Lumira provides the dedicated, timely service I need to produce my regular content at the highest levels.”
“Strongly recommended. Produces high-quality video content for brands. Super flexible and responsive. The whole editing and feedback process was seamless.”
“An extremely proficient camera operator who always brought his own ideas to the table. Anything we produced was exciting and engaging.”
Let us map what this could do for your business.
A discovery call is a short conversation about your goals. No obligation, no pitch.
Request a discovery call